Fleet Service Great Britain (FSGB) has strengthened its senior management team with a number of new appointments as the company continues to further expand following a hugely successful debut year.
The company, which delivers a comprehensive range of fleet management services to companies collectively operating almost 2,000 company cars and commercial vehicles, launched in spring last year embracing a unique co-ownership business model.
FSGB was formed following discussions held by a number of industry experienced individuals including Marcus Bray, who identified an opportunity to provide a fleet management service that genuinely reflected a ‘partnership offering’ where ‘making service personal’ was a key delivery objective.
Mr Bray began his fleet management career by joining Fleet Support Group (FSG) at its inception in 1987. FSG was founded by his father Geoffrey and stepmother Ina Bray along with a number of other individuals. It grew from a kitchen table concept to become the UK’s largest privately owned fleet management company managing 55,000 vehicles and drivers when it was sold in 2011.
As FSGB nears the completion of its first year in business, where growth has exceeded expectations, a decision has been made to strengthen the management team to support the exciting future prospects for the company.
The following changes have come into effect: Geoffrey Bray steps up from FSGB non-executive to executive chairman; and Janet Atkins, also a founder of FSG in its early stages as accounts director, becomes FSGB finance director.
The supporting management heads of departments are: Marcus Bray, who is responsible for all sales and marketing; Peter Hitt, head of operations; Sarah Clifford, head of service delivery; and Dominic Shearn, head of communications. Also joining the team as head of IT is Stephen Williams, who has 15 years IT experience gathered at both the Audit Commission and running his own Blue Monkey Software business.
Marcus Bray, commenting on the changes, said: “To launch the business, the company assembled a team of highly skilled professionals to see it through its start-up period. The business has grown rapidly as a result of a highly motivated co-ownership team delivering a comprehensive range of vehicle and driver management services, providing an exceptional level of customer service all supported by a futuristic IT system developed and supported in-house.”
The range of services supplied by FSGB to clients includes: fleet management, maintenance management, vehicle rental, accident management and risk management. More recently the company has introduced: vehicle acquisition and disposal, vehicle re-allocation and a fleet manager administration service.
Executive chairman Geoffrey Bray said: “To become successful a fleet management company must truly understand the client needs and become a genuine extension of the client management team – by sharing goals and visions, trust develops which ultimately leads to a partnership that delivers a cost and operationally beneficial service.
“A fleet management company must never forget that it is the client who owns the asset and it is their money the management company is spending.
“That’s why the hallmarks of FSGB are personal service, partnership and innovation. Companies that uncouple relationships and de-personalise service and rely on technology to do the fleet management job soon find out the error of their ways. FSGB will always be personal and we have a team in place that delivers. I believe it makes the difference within the fleet management industry where managing the intangibles is so important.
“Almost 12 months ago FSGB was a new name in the UK fleet industry. In the company’s first year of trading it has proved there is a requirement for marketplace knowledge and experience delivering what is described as an ‘old fashioned level of service’. That embraces leading edge technology with full transparency for each and every transaction and last, but not least, the involvement of people who, as co-owners, are dedicated and committed to helping customers achieve their own specific objectives.
“As FSGB accelerates towards it second year of trading, the strengthening of the team allied to the ‘can do’ focus of the existing employees will further boost the confidence of fleets to do business with the company as it continues as a growing force in the UK fleet management industry.”
Photo caption (left to right): Stephen Williams, head of IT; Dominic Shearn, head of communications; Marcus Bray, head of sales and marketing; Geoffrey Bray, executive chairman; Peter Hitt, head of operations; and Sarah Clifford, head of service delivery.
For further information contact Marcus Bray, head of sales, Fleet Service Great Britain.
Telephone 03332 200508; email Marcus@fleetservicegb.co.uk