Maintenance & Accident management card
WELCOME TO FLEET SERVICE GB
Welcome to Fleet Service GB your Fleet’s Maintenance & Accident Management partner.
Our Service Support Team are available 24 hours a day, 7 days a week to provide help and assistance for all your maintenance related requirements.
Nothing is too much trouble for our team, just make one call to us, at any time and let us take care of the rest.
CONTACTING THE FLEET SERVICE GB TEAM
For all agreed services please call 03332 200 500, 24/7. Your call will be answered by a Fleet Service GB team member (no automated call handling) on average within 20 seconds. Please note that in the interest of customer care all telephone calls are recorded.
WHAT YOU CAN EXPECT FROM US
Our team will provide you all the necessary help and support you need to ensure your requirements are handled effectively and dealt with promptly. Keeping you on the road, mobile and safe is our priority and our team are on-hand to ensure that any incident related needs are met within accordance with your Company’s requirements. Our team will take all the necessary information required in order to begin any claim and or repairs.
All the suppliers used by Fleet Service GB are vetted and approved and deliver services strictly on accordance with our terms and conditions.
WHAT YOU SHOULD DO IN THE EVENT OF AN ACCIDENT
1 – Stop. Even if you feel the accident is minor you must stop (failing to do so is an offence)
2 – Is everyone OK? Does anyone require any medical assistance?
3 – Take the details
4 – Useful Information. How many passengers were in the other vehicles? Are there any witness’ that you can take details of? Are you able to take any photos of the scene and the damage to the vehicles?
THE FLEET SERVICE GB TEAM
Our team aim to be an extension of your company’s fleet management and will make absolutely certain that there is minimal inconvenience to you at all stages of the process.
We welcome any comments or feedback that you may have on the service delivered. We are here to support you and we want you to experience an excellent level of service.