Job Title: Implementation lead, customer services.
Explain your role in 10 words: Implementing new customers and dealing with all customer service queries.
What’s the best aspect of your job?There’s a few… creating a good partnership with our clients and understanding their needs and expectations; working with a fantastic team of people who are all committed to the same goal; making service personal.
What’s the worst aspect of your job? Probably the morning drive to work… we have roadworks at the minute (although currently home working due to the coronavirus pandemic).
How long have you worked at Fleet Service GB? Since April 2016.
What was your first paid job? Chambermaid.
What’s your favourite car? MGB GT.
What one thing would you like to achieve before you retire? Write children’s books.
Outside of Fleet Service GB, what would your dream job be? I like making all sorts of things so probably running my own boutique or haberdashery shop.
Who in the world would you most like to meet? Actors Tom Hardy or Chris Hemsworth.
What is your favourite way to spend a day outside of work? Lazing in the sun with my friends, enjoying a gin and tonic and a good book.
If you won the lottery how would you spend the cash? House, car, holiday and share the rest with family and friends.
Not a lot of people know that… I met Noel Edmonds when Crinkley Bottom – a fictional village which was the location for TV programme Noel’s House Party – was filmed where I used to work many years ago at Lucknam Park.