INTRODUCTION TO MAINTENANCE MANAGEMENT
Everybody knows that well-maintained vehicles improve a fleet’s efficiency and effectiveness. The big question is: what’s the best way to achieve it? Which route should you take: in-house or outsourced management? By choosing a supplier with the best credentials and proven expertise as your service partner, you can enjoy guaranteed maintenance standards, controlled costs and streamlined administration. Fleet maintenance management from Fleet Service GB is designed to provide you with a totally personal service.
- Personal response
Our 24/7 service support centre never closes. Our support team respond to all driver app requests and calls within 20 seconds and then organise for all agreed services for your fleet.
- Personal servicing
Working in close partnership with Fleet Service GB, our national network of approved garages provides a highly professional and flexible service.
- Personal pricing
Our National Price Promise offers fixed prices for the same job on the same vehicle throughout the UK. Applying to 75% of all predicted service and maintenance requirements. Prices are guaranteed and fixed for a year.
- Personal payment control
We operate a self-billing invoice payment process for absolute expenditure control and transparency.
- Personally keeping you on the road
Maximising vehicle uptime is critical to maintaining balanced and cost-effective controls. Our team consistently challenge lead times, repair processes, parts and warrantable repairs to ensure downtime is minmised.
- Personal data access
You can enjoy instant access to all reporting and fleet performance evaluation through the Fleet Service GB online portal.
- Personal parameters
Our industry-leading IT and communication systems are customised to process all service requirements in line with your own fleet parameters.
- Your personal team
Fleet Service GB personnel are all shareholding co-owners – an industry first – so have a personal interest in how they perform on your behalf.
Achieve Driver Management from Fleet Service GB is a driver compliance programme that helps your company manage work-related road safety.
Our Accident Management service ensures that, in the event of an incident, the driver has only one number to call at any time of day or night.