Welcome to Fleet Service GB, a new solution to Fleet Management
Switchboard: 03332 200 501info@fleetservicegb.co.uk Customer portal
  • Unleashing potential – using technology to support a clearly defined fleet policy

  • Better together – Becoming an extension of your fleet management team

  • Experience through knowledge – We listen, evaluate, then enhance the delivery

Our Services

A fleet management company must be a real extension of the client. There when needed – adding value – supporting the internal function

INTRODUCTION TO OUR SERVICES

Vehicles perform better, are more reliable and importantly hold their value if they are looked after.

By addressing vehicle maintenance requirements clients’ operational demands are:

  • Supported and protected
  • Health and safety requirements are complied with
  • Driver satisfaction is improved

The Fleet Service GB approach is to understand clients’ operational and other vehicle-related demands and then customise a package of services from its comprehensive fleet services menu that will satisfy those requirements and deliver the solution.

SERVICE DELIVERY INGREDIENTS
  • A one telephone number 24/7 service support centre (that never closes) staffed by Fleet Service GB qualified personnel that deals personally with every incoming call by answering within 20 seconds.
  • Industry leading IT technology that is customised to process every transaction in accordance with agreed parameters.
  • A national network of approved garages working in close partnership with Fleet Service GB.
  • A self-billing invoice payment process (for some of the services) that provides absolute certainty regarding all aspects of expenditure control. It also provides total transparency.
  • Committed motivated people, with key personnel all shareholdersin a co-ownership fleet management company (an industry first).
VEHICLE AND DRIVER MANAGEMENT SERVICES

Fleet Service GB is a fleet management company embracing all aspects of managing the driver, vehicle and journey.

All services either developed or under development by the Fleet Service GB team are fully integrated and delivered on one platform.

We never stop listening to our clients – every person has an opinion, a view, an idea – we listen analyse, learn and improve.

THE FUTURE

Fleet Service GB is currently developing a driver management service and a comprehensive range of truck management services, all developed and designed to integrate with existing programmes.

Fleet Service GB IT strategy is to develop fully integrated data processing systems coupled to reporting programmes able to be customised to satisfy client requirements.

Developed smartphone applications (apps) will be continually introduced to ensure that services developed and delivered exceed client expectations.

Fleet Service GB delivers all of its services using its own people on a 24/7 basis. We never close.

Fleet Service GB makes service personal

OUR INFORMATION SHEET DOWNLOADS

To download our information sheets click on the relevant link below.

In addition, find out why you should use Fleet Service GB with our introductory sheet available here.

OUR SERVICES

Please find below a list of driver and vehicle management services which are either available or under development.

Policy Review – covering drivers, vehicles and operations

  • Discuss existing policy (all aspects)
  • Agree an integrated policy

Funding Evaluation / Options

  • Leasing options
  • Outright purchase
  • Cash options

Vehicle Sourcing and Acquisitions

  • Manufacturers negotiations
  • Dealer negotiations

Vehicle Maintenance Management

  • National Price Promise
  • 24/7 Service Support Centre
  • Online reporting and analytics
  • Warranty management

Vehicle Breakdown and Recovery

  • 24/7 Driver Support Centre
  • Management of manufactures’ provided cover
  • Provision of a pay-as-you-go service
  • Administration of all associated driver needs

Vehicle Crash / Collision and Incident Management

  • 24/7 Service Support Centre
  • Third party claims processing
  • Uninsured loss recovery

Driver Risk Management

  • Compliance with work-related health and safety requirements
  • Driver behaviour modelling
  • Intervention programme
  • Analytics reporting

Vehicle and driver management services

  • Integrated driver handbook
  • Associated administrative processing

Vehicle Hire / replacement

  • 24/7 Service Support Centre
  • National provision
  • Multiple suppliers
  • National pricing

Vehicle disposal

  • Management disposal process
  • Optional disposal routes

Fleet Service GB
9 Pickwick Park
Park Lane
Corsham
SN13 0HN

e: info@fleetservicegb.co.uk
p: 03332 200 501

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Fleet Industry Advisory Group (FIAG) is a not-for-profit organisation created to develop and share best practice in the fleet industry.

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